What do you understand, in a business context, by ‘opportunity’?
More chances to sell, or make more profit? How about a chance to build better relationships with your customers, or suppliers? What about do all those jobs your accountant has been asking you to do?
An opportunity can present itself in many, many ways. The key is to ‘see’ the opportunity when it’s there.
So here’s a simple tip: which is as effective in looking for opportunities to improve your customner service as it is in keeping yourself motivated – whenever you think you have completed one task (any task), simple ask yourself, “What else can I do?”.
Because it’s an ‘open’ question, the voice in your head will want to avoid giving a one word answer.
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